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Most popular FAQs

What is responsive web design?

Responsive web design is an approach to web development that ensures a website’s layout and content adapt and display correctly on various devices and screen sizes, such as smartphones, tablets, and desktops.

What is e-commerce website development and which different platforms you work on?

E-commerce website development involves creating online stores and platforms that enable businesses to sell products or services online. It includes features like shopping carts, payment gateways, and inventory management.

We work on all major E-commerce platforms like Shopify, WooCommerce,  Magento, Shope etc. In case if required we can also design and develop a custom E-commerce solution.

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What is SEO, and why is it important in website development?

SEO (Search Engine Optimization) is the practice of making website search engine friendly and thereby optimizing a website to rank higher in search engine results. It’s crucial in website development because it helps increase a website’s visibility and traffic.

How can I ensure my website is secure?

Ensuring website security involves using secure coding practices, regularly updating software and plugins, implementing SSL certificates, and monitoring for vulnerabilities and potential threats.

What is a business email and why is having a business email important?

A business email is an email account associated with a specific business or organization, typically using a custom domain (e.g., na**@yo**********.com) rather than generic email services like Gmail or Yahoo.

Having a business email adds professionalism to your communications, builds trust with customers, and reinforces your brand identity. It also allows for better control and security of your email communications. As Business email are Paid you have better control over them. You also get support for any problem you might face pertaining to lost access, fail deliveries etc.

Gmail/Yahoo etc being free email service support doesn’t comes along and incase you lose access, there is no way you can recover the password.

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

What exactly are Managed IT Services?

Managed IT services refer to outsourced IT support and management provided by a third-party service provider. These services can include network monitoring, cybersecurity, software updates, help desk support, and overall IT infrastructure maintenance. Organizations opt for managed IT services to enhance their technology capabilities, reduce downtime, and ensure their IT systems run smoothly without the burden of managing it all in-house.

What is cloud backup?

Cloud backup also known as Online Backup or Offsite Backup is a data protection and storage strategy that involves copying and storing your digital data, files, and applications on remote servers hosted in the cloud (on the internet) rather than on local devices or physical media.  Cloud Backup replaces the need for someone to take a backup manually. It is more secure, reliable, and easier to manage and monitor.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Ideasplus makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Ideasplus serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

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